Check out what our customers are saying

5.0 out of 5 stars

review from:

We had Daniel come to replace our gas water system. He recommended us a unit and explained the features. He was also able to install next day! Thankyou for being punctual and friendly!

Response from Fix It Right Plumbing
Thank you Eden for your feedback on Daniel. He does go out of his way to explain everything upfront to our customers so you know exactly what to expect from any of our plumbing work. We hope you're enjoying your how hot water service 🙂

5.0 out of 5 stars

review from:

Arrives on time and took care of all our issues with care and was great on price. We will have Daniel back again for all our plumbing needs

Response from Fix It Right Plumbing
Thank you Catherine for your great review of our plumber Daniel. Daniel really enjoys going that extra mile for his customers and was happy to check out all your issues in the same visit. So glad we could take care of your toilet, basin replacement and also sort out your water pressure too. Thanks again for taking the time to share your experience.

5.0 out of 5 stars

review from:

Have used this company three times; they are always friendly and fix the issue on each occasion - efficiently. On the last occasion there was a mistake on the price which was originally high - however when I complained, the management were very quick to rectify it and were apologetic. Overall a very good company to deal with - the management understand the value of loyal clientele and good customer service, both of which is rare to find.

Response from Fix It Right Plumbing
Really glad we could get everything sorted out Cameron. We value your business very much and you have also been a great advocate in recommending us to others as well, which we equally value. We look forward to your continued support and thanks for the valuable feedback, we have taken everything on board and have already made the necessary adjustments. Thanks again

5.0 out of 5 stars

review from:

Arrived on time. Daniel gave great service

Response from Fix It Right Plumbing
Thanks Dean for sharing your experience with Daniel. We are thrilled to hear you are happy with your hot water now. I’ll pass your comments into Daniel. He’ll be thrilled. Thanks again Dean

5.0 out of 5 stars

review from:

Called out to fix in issue with my shower being blocked, unfortunately the initial fix did not work, however they did offer a refund on the work given since the problem wasn't solved which I highly appreciated... thanks again

Response from Fix It Right Plumbing
Hi Matt. We are devastated to hear that you continued to have problems with your shower drain after Jarrad had been to unblock it. It is our responsibility to ensure that your drain is cleared and that it lasts longer than a day, and it is certainly not acceptable that you had to hire another plumber to fix the problem after we have been. We take an enormous amount of pride in ensuring that once we fix a problem that it stays fixed long after we have gone. I have personally tried to contact you today regarding this to arrange a full refund for you as you should not have to pay for the work if it was not effective. Please call our office at your earliest convenience to arrange this. Our deep apologies once again - Richie

5.0 out of 5 stars

review from:

I was very please with how quick your reply was to my call. And the service by Adam that was given. I would recommend your company to call out for any type of service. Much appreciated Robert Irving

Response from Fix It Right Plumbing
Thank you Robert in taking the time to give us your review. Adam takes pride in all his work and customer satisfaction, so its great to hear it from our customers. We hope your new hot water unit is operating amazingly! 🙂

5.0 out of 5 stars

review from:

My thanks to Daniel for excellent experienced service and advice. A thorough professional job carried out with great courtesy. Gemma Cecilia

Response from Fix It Right Plumbing
We are so glad that Daniel was thorough and professional in his work. We will pass this feedback to him. We hope your plumbing is running back up to scratch now and you have better peace of mind. Thank you for your time taken to write a review Gemma.

5.0 out of 5 stars

review from:

Amazing service, I had Daniel come in and installed a water pressure valve. Job was done efficiently, he even walked me through all the changes that will occur after the installation and stayed back to answer all my questions.

Response from Fix It Right Plumbing
Elisa thank you very much for your kind words about our plumber Daniel. Daniel is very keen to ensure that his customers feel comfortable with him and with his recommendations and is more than happy to answer any questions you have. Thanks for choosing us this time round for your plumbing needs, We know you have had others out and have been disappointed in the past. We are here to change that

5.0 out of 5 stars

review from:

We had an issue with our hot water service and taps leaking. James was an absolute superstar. He came out as soon as he could and fixed the issues to a very high quality. He then ran through the explicit details of what he had fixed and the warranties surrounding issues that were sorted. I would recommend fix it plumbing and James for all of your plumbing needs.

Response from Fix It Right Plumbing
Thank you very much for such a glowing review of our plumber James. James really does love going over and above on every job and really enjoys making his customers feel comfortable with him and what work he's going to do for you, noting is too much trouble for James and we are glad you shared your experience so others can see also. Thanks again for taking the time to share your experience

5.0 out of 5 stars

review from:

Had James out this morning, very impressed. He did a thorough inspection of the house and explained everything to me in detail so I could understand everything he was doing. Excellent customer service, very friendly. Will definitely have him back in the future for all our plumbing needs. Also had Chris out last week to change over our hot water service, also great work. May not be the cheapest company out there, but you pay for quality and James’ work was of a very high standard, didn’t miss anything. Fantastic service! We payed for the membership to get the discount, worth it! ⭐️

Response from Fix It Right Plumbing
Thanks very much for your positive feedback Lauren. It is really great to hear that both Chris and James went over and above for you. They are both great tradesmen and both take a lot of pride in not only the work they do but how they treat you and your home as well. Thanks again for sharing