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Overall Rating / 844 Total Reviews
Out of
5 Stars
James was very professional and went above and beyond what I was expecting in terms of explaining how things work, Thank you.
Response from Fix It Right Plumbing
Thank you very much Haha Ben for leaving us very positive feedback - it is much appreciated, ill pass your comments onto James hell be really happy
The guys were punctual, friendly and helpful, and highly efficient - I'm very pleased with the results of all their work.
Response from Fix It Right Plumbing
Hello Sarina and thank you for taking the time to share your experience with James. He thoroughly enjoyed taking care of your toilet and tap ware issues. Ill pass your review onto him he'll be really happy
Adam was very helpful, understanding and was very knowledgeable about his work and gave detailed information about the work that needed to be done. Here the star rating says very good is five stars but he is a lot more than that, he is an excellent plumber.
Response from Fix It Right Plumbing
Thank you very much for taking the time to review our business and the service you recieved from Adam. He is extremely passionate about ensuring all his customers are fully informed and he loves to go over and above. Ill pass your comments onto him he'll be thrilled.
Just wanted to commend Adam .G on his service today (18/05/2018) He was very informative and was quick to find and fix the problem in our home! He also was super friendly but very professional. Would highly recommend to others for exceptional service. Many thanks 🙂
Response from Fix It Right Plumbing
Many thanks Allysha for taking the time out of your day to share your experience you had with Adam. Adam takes a lot of pride in ensuring that all his customers are kept up to date throughout the whole leak detection process. Ill pass your recommendation onto him he'll be really happy - Thanks again
James was super professional, offered multiple solutions to suit my budget, explained all of the work to me clearly & kept me informed about cost from beginning to end. I’m really impressed with the level of service - went above & beyond my expectations. I’m stoked to finally enjoy a long, hot shower! Thanks James!
Response from Fix It Right Plumbing
Stephanie thank you for sharing your thoughts on the service you received from James. He does indeed thrive on making his customers really happy, ill be sure to pass on your kind words to him it will make his day 🙂 Enjoy your hot shower
Prompt arrival, quick turnover on booking, poured down rain and did great job, also changed over hot water system as well as leak location, affable personality.
Response from Fix It Right Plumbing
Hi Charlie, thank you for taking the time to review our service, Adam your plumber was thrilled to hear you enjoyed his service and we hope you enjoy your new hot water system and a smaller water bill now your water leak has been found - Many thanks
I've recently had Chris (first occasion) and James (second occasion) out to do some extensive works to improve and upgrade my property. Both took the time to ensure that I understood the works being done (without being condescending) and that I was happy with the price before they proceeded with the works. They faced the challenges of the property (low clearance under the house) without complaint, and were quick to adapt to unexpected challenges. Tax Invoices are supplied promptly on payment via emailed PDF and they follow up with emailed quotations on any further works promptly as well. Prices are reasonable and they offer an annual membership for a modest fee which nets you a further discount. This saved me a considerable amount as I was having a lot done in a short amount of time. They also keep your warranty details on file for the future when installing new equipment! I have absolutely no hesitation in recommending Fix It Right Plumbing.
Response from Fix It Right Plumbing
Thanks again Jess for leaving such a glowing review for Chris and James. Both of them take a lot of pride in ensuring they get to the bottom of any problem and ensuring all of their work meets and exceeds expectations. I have spoken to both James and Chris and passed your review onto them and they were really happy - thanks again for sharing your thoughts it really is appreciated
Really happy with today's service. Adam was very informative, explaining everything and was friendly and on time! Highly recommend
Response from Fix It Right Plumbing
Thank you Chelsea for sharing your thoughts and experience with us. We are really glad you happy with Adam and his service, I'll make sure we pass your comments along as he takes a lot of pride in his work. Thank you again for taking the time to recommend us, it's much appreciated
I've recently had Chris (first occasion) and James (second occasion) out to do some extensive works to improve and upgrade my property. Both took the time to ensure that I understood the works being done (without being condescending) and that I was happy with the price before they proceeded with the works. They faced the challenges of the property (low clearance under the house) without complaint, and were quick to adapt to unexpected challenges. Tax Invoices are supplied promptly on payment via emailed PDF and they follow up with emailed quotations on any further works promptly as well. Prices are reasonable and they offer an annual membership for a modest fee which nets you a further discount. This saved me a considerable amount as I was having a lot done in a short amount of time. They also keep your warranty details on file for the future when installing new equipment! I have absolutely no hesitation in recommending Fix It Right Plumbing.
Response from Fix It Right Plumbing
Wow, thank you so much Jess for taking the time to write such a detailed and honest review. The boys were really happy to help out and James did mention the low clearance under the floor (Something he has to deal with a lot unfortunately) We hope you are now happy with all your new tap ware, your new instantaneous hot water system and your pressure regulator installed at the meter. As you are now a member you can give us a call anytime and get priority service and further discounts on other works as you need them.
I'll pass your comments onto James and Chris they will be thrilled to hear you are happy
Our septic system had been troublesome for years. Fix It Right plumbing did just that - fix it right! The job was much more difficult than expected, but they stayed until the job was done. I'm very happy.
Response from Fix It Right Plumbing
Hi Agnes, thank you very much for taking the time to share your experience, ill be sure to pass your feedback onto the team they'll be thrilled - please let us know if there is anything else you need
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Contact Us
Melbourne Plumbing Headquarters
2 Insight Circuit
Carrum Downs 3201
1300 664 932
Licence No: 45661