Check out what our customers are saying

5.0 out of 5 stars

review from:

Arron came to fix our business' toilets. Very professional and friendly. Arrived when he said he would. Was upfront and honest about what was required to be done and what our options were. Great help and great service.

Response from Fix It Right Plumbing
Thanks for your feedback Wayne - awesome news about your toilets and welcome to the Fix-It Right family

.0 out of 5 stars

review from:

Aaron serviced our continuosly flushing toilet. He is a recent arrival in Melbourne from the NT. Was a little cold as you would expect in cool Melbourne. He will need some more jumpers soon. Aaron was efficient and very pleasant. Fixed the problem effectively and even explained it to us. And left no mess for Maria to clean up. Yay! Thanks Aaron Greg and Maria Hawthorn

Response from Fix It Right Plumbing
Thank you very much for your glowing review of our newest plumber Arron. Yes Arron is new to Melbourne and we are very lucky he chose our team. We are thrilled to get feedback like this for Arron and we will certainly forward your kind words onto him. It is great to hear such positive feedback so early on - thanks again for sharing

5.0 out of 5 stars

review from:

Very happy with Aaron’s service. The job was completed quickly and professionally. Aaron explained what needed to be done and what my options were. I was kept fully informed of the process and the costs involved.

Response from Fix It Right Plumbing
Thanks for your review on Arron, and we are glad he could get your toilet unblocked in your home in Frankston South. We always price your job up before we start and always make sure your happy with everything before we start. We are thrilled you enjoyed Arron's service

5.0 out of 5 stars

review from:

Aaron was helpful - upfront pricing - cheerful and great to work with. Highly recommend Aaron to all future customers! He even mopped the floor without being asked.

Response from Fix It Right Plumbing
Thanks for your great review of Arron. Arron is one of our newest plumbers here at Fix It Right Plumbing and he loves the fact that here he gets to go the "Extra Mile" with each of his customers. Thanks for taking the time to share your experience

5.0 out of 5 stars

review from:

friendly professional service

Response from Fix It Right Plumbing
Thanks for your feedback on Arrons service Anton, we are glad he could get your toilet fixed up quickly and easily

5.0 out of 5 stars

review from:

Aaron was very professional and came quickly once l booked on line. Awesome service .

Response from Fix It Right Plumbing
Thank you Victoria for your brilliant feedback for Arron, we will pass you comments onto him he will be really happy. We are soo glad you took the time to share your experience. Thanks again

5.0 out of 5 stars

review from:

Thank you Dave for fixing our storm water issues! I had another plumber in to jet, camera and identify the issues in my storm water drains. I didn’t get a real sense of confidence in their communication and based on the amount of positive reviews Fix It Right Plumbing have, I really wanted to get them in to have a look and see if all these reviews were the real deal. I’m glad to report that they are! I gave the go ahead to do the job based on the issues identified by the first plumber and we discovered that it wasn’t the real issue at all. Dave was able to correctly identify the correct storm water pipe with the blockage and from there I knew we were able to move ahead with much greater certainty. Dave’s communication was positive and I felt no sales pressure to go ahead with the work which was clearly explained to me before accepting it. He also worked very efficiently, taking minimal breaks and I could trust that he was working at 100% all the time. I honestly felt like telling him to take it easy with the digging, but even though he was puffing he was still quickly going at it like a mad man! These guys certainly aren’t the cheapest and they clearly say on their website that the don’t compete at that level. Honestly, you don’t want the cheapest as evident from the mis-findings from the first plumber. You get what you pay for and I definitely felt that I got what I paid for and more. As I live locally, Richie (top boss) even came to check on what Dave was doing which was unexpected but re-assuring as it seems he likes to run a tight ship. If there was some feedback I could give, it would be the membership. It’s on the invoice I received but I would expect some sort of welcome pack for becoming a member and my entitlements and more details about the membership such as how am I given priority over non-members if I have to enquire the same way as them? Overall, I’m really glad that I found Fix It Right Plumbing and I feel like no stone was left unturned to fix my problem.

Response from Fix It Right Plumbing
Tony this is an absolute ripper of a review. Very detailed and very on point. Everything you have spoken about here; from Dave being efficient, great communication and leaving no stone unturned is absolutley spot on. Also you mentioned we are not the cheapest, this is also spot on too. We firmly believe that by doing a "cheap" and therefore "quick" job, you are left short changed as the customer. We find time and time again that doing the job the "right way" (which means getting to the bottom of the issue and fixing the cause of the issue rather than just the symptoms) means that you the customer gets much more value for money and you don't need to call us back time after time for the same issue. Tony we are thrilled that you took a chance on us and even more thrilled that it payed off for you 🙂 and we are happy to have you as our customer. Thanks also for your feedback on the membership pack. We will take this on board too 🙂

5.0 out of 5 stars

review from:

Dave Casnji has done great job fixing our stormwater pipes. He has been very professional and proactive. After the job was finished he cleaned all the rubbish and dirt leaving our frontyard and the street neat and clean

Response from Fix It Right Plumbing
Awesome news about your storm water job Inna and we are stoked to hear you are happy with Dave. Dave is very efficient but also has a great attention to detail and treats every home like it was his own. Thanks for your wonderful feedback well pass it onto Dave

5.0 out of 5 stars

review from:

A big shout out to Aaron who came to fix a drainage problem that another company had messed up. Aaron was fantastic!!! He checked everything first (meaning other taps etc) in the house before explaining what had happened and what was required to fix it. I will always use Fix It Right Plumbing because of the great service. Thanks again Aaron.

Response from Fix It Right Plumbing
Thats wonderful news Julie, and welcome to the Fix It Right family, we are thrilled to have you as a customer. As one of our newest plumbers, your positive feedback is very welcome and will give Arron a huge buzz. We are glad to have Arron on our team and we hope you keep us in mind next time you need us. Thanks again for sharing your feedback Julie

5.0 out of 5 stars

review from:

Thanks Aaron who fixed water pressure problem in Maidstone VIC today did a great job and quick

Response from Fix It Right Plumbing
Wonderful news you got your water pressure issue sorted quickly Nic, Arron is very efficient and always goes the extra mile to ensure your problem stays fixed long after he's gone too. Thanks again for sharing