Check out what our customers are saying

5.0 out of 5 stars

review from:

Highly recommend Fix It Right Plumbing. The boys were very professional and thorough.

Response from Fix It Right Plumbing
Hi Daniela, great to hear your drains are cleared and working great. Well pass your comments onto Brendan and Arron. Thanks for sharing

A huge thanks to Arron who spent most of the day installing my mums new oven and cook top. The cook top was a bit small compared to the original, but after a quick trip to Bunnings Arron came through with some neat metal strips to fill the gaps. The end result is fantastic. Courteous, punctual, polite and reliable...we have no hesitation in recommending Arron and Fix It Right Plumbing. Social distancing was observed and Arron kept a mask on at all times. Great job!

Response from Fix It Right Plumbing
Trent thats sensational news to hear feedback like that for Arron. Arron is one of our newest team members and its really great for him to get reviews like this one. We as a whole are being very vigilant right now with whats going on Covid wise so great to get a mention about that. We are taking the whole situation very seriously with our customers health and safety and the health and safety of our employees no. 1 priority. Thanks for your support Trent, much appreciated

5.0 out of 5 stars

review from:

Outstanding. Delivered on everything in a professional and timely manner. No fuss, straight forward and honest. Highly recommended.

Response from Fix It Right Plumbing
Thank you so very much Diogenes we really appreciate your feedback ???? The whole team will be thrilled

5.0 out of 5 stars

review from:

On time, friendly and very informative and gave advice on steps to deal with issue. I would diffinatley recommend them.

Response from Fix It Right Plumbing
Thanks Charlene on your great review. Chris your plumber will be thrilled to hear you were happy with his service and we are glad that your shower leak is all sorted now too. Thanks again for sharing your experience

4.0 out of 5 stars

review from:

Had a call back from Adam today after a misunderstanding over an issue with my kitchen mixer tap. I now have a tap that works perfectly and would like to applaud the company's professionalism in following up this issue promptly and for their very generous offer of a partial refund. Fix It Right's attitude in dealing with their customers should be an example for all small businesses.

Response from Fix It Right Plumbing
Stephen your review is very much appreciated and as promised we will be getting to the bottom of your initial misunderstanding so ensure that it does not happen again. Customer service is at the very heart of what we do everyday and each and every job we do is important to us. We are thrilled to hear that Adam has been in contact and that your tap is working as it should and that your plumbing problems are are thing of the past. We are really glad you chose Fix-It Right Plumbing to help with your kitchen tap and please don't hesitate to contact us further if you need any further assistance.

5.0 out of 5 stars

review from:

I had a problem with a water leak from an unknown source where the only symptom was water present on my nature strip after tree removal. Via a Google search, I found “Fix-it Right Plumbing” a company that stated they performed leak detection. I read the reviews and they were all very positive so I decided to try them. Arron was the plumber assigned to the job. He was on time, explained thoroughly what steps he would perform to detect the leak and gave me a clear breakdown of the prices. After each step, he would brief me on what he found and what action he would perform next. He eventually found the cause of the leak and repaired the issue. I was very happy with the outcome and Arron was very professional and pleasant to deal with. I would highly recommend using this company and Arron in particular.

Response from Fix It Right Plumbing
Kevin this is a wonderful review and thank you so much for sharing your experience with Arron. As one of our newest members, Arron is doing a great job of communicating clearly with all of his customers (Communication is something we are very big on here at Fix-It Right Plumbing). We are thrilled to hear you are happy with the result and we will definitely pass your kind words onto Arron. He'll be thrilled

5.0 out of 5 stars

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Chris arrived on time and he was the only one who had a look and straight way mentioned to me that my water heater which had a big leak is still under warranty and I should call the company and they will fix it without a charge otherwise it would have costed me $2500 or even more. I can't thank him enough. This time may be i am not giving any business to fix it right but Chris has earned me as a life time customer. Thanks and Regards

Response from Fix It Right Plumbing
Awesome news Harpreet, we are thrilled to hear about your experience and after checking in with Chris today it appears that your hot water unit will be covered under warranty which will save you a considerable amount of money. We are glad to have you as a customer and Chris is really happy you took the time to leave a review for him. Keep us in mind next time you have an issue. Have a great weekend

5.0 out of 5 stars

review from:

Response from Fix It Right Plumbing
Thank you Jo-Anne for updating your review, we are really looking forward to getting your shower leak taken care of tomorrow. ????

5.0 out of 5 stars

review from:

Good communication. Had some issues initially but sorted out shortly after a phone call which shows they do care for their customers unlike some other companies out there.

Response from Fix It Right Plumbing
Thanks heaps for your feedback Wilson, very much appreciated and glad we could get your job sorted. Great communication is absolutely key and we do our best to make sure you know exactly what needs to be done snd why before we even pick up a tool. Glad you enjoyed the service Wilson cheers for the feedback

5.0 out of 5 stars

review from:

Great service and very friendly. I will be using them more often

Response from Fix It Right Plumbing
Beauty Bruce thanks for the awesome feedback and soo glad Chris could get your hot water system sorted. It's great that you got the safety valve and tray installed as well, that will definitely save you in a an emergency should the system spring a leak. Thanks heaps for sharing your experience - we really appreciate it