Check out what our customers are saying

5.0 out of 5 stars

review from:

plumber James was very professional, arrived in time asked what needed to be done, gave me a reasonable price, during his work I asked him what seems to be the problem with my kitchen sink that is not draining properly, he actually checked it, used a hose with a camera went to his vehicle grabbed a bottle of chemical poured it and run hot water in it until the partial blockage was removed, all this for free. But of course I paid for the toilet installations. Thanks James.

Response from Fix It Right Plumbing
Seve James loves to go over and above for all is customers (As you can probably read from all his really great reviews on here) and we are glad to hear your job was no exception. So glad you could get all your issues sorted in the one trip (Hopefully it can make the lockdown a little more bearable for you). Stay safe Seve and thanks again for your feedbac

5.0 out of 5 stars

review from:

I had a gas leak at my home. Its a rental property. My last gas bill was double what it normally is for no apparent reason. The landlord / agent refused to send anyone out. I called Fix it Right. Brendan and Adam were fantastic. They were polite and friendly. They were on time. They spent about two hours testing the pipes and they found the leak in the stove / cooktop. They explained everything in a way that was easy to understand. The landlord eventually sent their own plumber out and he spent five minutes and said he couldn't find anything. He was using antiquated equipment whereas Brendan and Adam had all the latest gear. It just goes to show. Don't use an inferior plumber. Its just not worth it when it comes to safety. I'm still fighting with the landlord, but atleast I can sleep at night knowing the leak has been fixed. Thanks Adam and Brendan

Response from Fix It Right Plumbing
Campbell thank you very much for your awesome review. It is our goal to make sure we get to the bottom of every issue that we attend to, an we are glad to hear your gas line leak was no exception. Brendan and Adam are both great plumbers and really great to deal with too. Please let us know if there is any supporting documents you need to help you with your dealings with your landlord. We helped other clients of ours in the past with this sort of thing so it's trouble for us. Thanks again for your review Campbell very much appreciated

5.0 out of 5 stars

review from:

I cannot recommend this service enough. My initial issue was a blocked drain in my laundry - I made contact on the Saturday morning and had a plumber at my place Monday morning - not only was Brendan on time, he was early! Brendan was super friendly and professional. I am pretty clueless when it comes to plumbing so he was great in explaining and showing me the issues he uncovered along the way. It ended up being a big job that took three days, but it was all clearly explained and I was shown the updates along the way. Everything was clearly priced because it was an expensive job, so I was given options about what I wanted to do and not pressured into anything I was not able to pay for etc. Brendan was super professional and cleaned up along the way, which I am also extremely grateful for. I highly recommend Fix It Right Plumbing service - from the first phone call to the completion of the job, all the service was above and beyond. Five Stars +++++!

Response from Fix It Right Plumbing
Pen your feedback is simply outstanding! The whole team is thrilled that you were able to share your story and that you really enjoyed our service. Thank you so much for taking the time to go into detail exactly what you experienced when you called and the result you ended up with. We are all very greatful. Thank you and stay safe

5.0 out of 5 stars

review from:

Dave helped us recommend and install a new hot water system to replace our old one. He was terrific - polite, timely, clear, and gave us great advice on which system to use. We couldn't be happier with our new system. Definitely recommend this company to everyone who needs a plumber!

Response from Fix It Right Plumbing
Thanks soo much Ernest for your great review of ave an great to hear about your new Rinnai hot water system. Dave is awesome an will always spend the extra time with you to make sure you choose the right hot water system to suit your needs now an in the future too. Thanks heaps for leaving us your feeback, we really appreciate it. Stay safe over the coming weeks, we are still available if you have any other issues around your home through the 6 week lock down. Thanks Ernest

4.0 out of 5 stars

review from:

Response from Fix It Right Plumbing
Thank you for your great star rating, it would be great to have more info on your job and who you are as translation has been difficult on your name. Nevertheless, we appreciate the effort in sharing your experience

5.0 out of 5 stars

review from:

Thanks for Dave and his great cheerful work our water heater was replaced quickly and professionally. Very impressed with our purchase

Response from Fix It Right Plumbing
Terrence great to hear your now back in hot water and also that your now one of our members, we couldn't be happier that you've joined and that Dave took extra care of you while he was there. Dave is a ripper bloke (As lots of people who have left reviews for him can attest) and we are lucky to have him on the team. Thanks Terrence for taking the time to share your experience

5.0 out of 5 stars

review from:

I was having hot water difficulties and a dripping sink when i called Fix It Right Plumbing. They were very polite and responsive and managed to have someone out to my house withink a few hours. Aaron was great. He assessed the situation and laid out what was wrong providing me with options (and suggestions) for what needed fixing and improving. The work was completed quickly and good naturedly. I was very impressed.

Response from Fix It Right Plumbing
Tyler thanks heaps for your review and its great to hear you got your hot water fixed as well as some issues under your sink as well. Arron loves helping each and every one of his customers to the very best of his ability, we will pass your comments onto him, he'll be really happy 🙂

5.0 out of 5 stars

review from:

I had issues with drain and called fix it right plumbing. Wonderful service, Brendon was awesome with his knowledge and quick to find the problem. Great service and highly recommended.

Response from Fix It Right Plumbing
Great news Sibin about Brendan fixing your blocked drain in your home in Berwick. Brendan is very passionate about getting to the bottom of not only getting the drain cleared but also why it blocked as well. So glad we could help out and awesome to hear you were happy with his service. Cheers

5.0 out of 5 stars

review from:

Great Service from Adam. Gave me the best price possible, as I am disabled and live on a pension. Very professional, punctual. I recommend this business. Thank you Adam for a great service. Like

Response from Fix It Right Plumbing
Thank you Carmela for your feedback and great to hear that Adam took care of your kitchen taps this afternoon. Adam is a great plumber with lots of experience and is also great to deal with too, We are thrilled that you are happy with his service

5.0 out of 5 stars

review from:

After having issues with our hot water service for some time, we finally decided to call someone about it. Fix It Right Plumbing did not disappoint, they were able to come out the same day. James was helpful, knowledgeable and his workmanship was top shelf, he went above and beyond to complete a quality job for us and we cant thank him enough. Would highly recommend James from Fix It Right Plumbing if you are in need of any plumbing repairs, a quality job done right the first time. Thanks Heaps James!

Response from Fix It Right Plumbing
Aaron your feedback is just amazing! We could not be happier that you finally got your hot water sorted today in Lara and that James did a ripper job (As he always does ????). Going over and above is what James aims to do and we are thrilled to hear you got the royal ???? treatment. Thank you so very much for your feedback it is very much appreciated, It will give the whole team a real buzz over the weekend. ????