Check out what our customers are saying

5.0 out of 5 stars

review from:

James arrived at the time arranged and was very pleasant and professional in discussing with me the main problem that I had a concern about. He conducted a check of plumbing arrangements in the house and then discussed costings with me. The work was completed quickly and efficiently. Thank you.

Response from Fix It Right Plumbing
Thank you David for taking the time to write a great review, We are glad you now have your water pressure regulated as it does protect all the fixtures and fittings on your plumbing system as well as extends the life of your hot water system and tap ware. Please don't hesitate to contact us should you need any further assistance

5.0 out of 5 stars

review from:

James attended our house today for water leak tests and installation of new toilet, he was clear and concise with the work need to be done and went above and beyond the expected standard or work. He took great care and responsibility in each and every stage of the job.

Response from Fix It Right Plumbing
Wow thanks so much for such a great review Joe, James takes great pride in ensuring that all his customers are kept up to date through the whole process and he makes sure your happy before he gets started. We are thrilled to hear you had such a positive experience with James, he really is an asset to our team and we value him greatly - thanks for your feedback, well be sure to pass it on to him

5.0 out of 5 stars

review from:

James arrived at the time arranged and was very pleasant and professional in discussing with me the main problems that I had a concern about. He conducted a check of plumbing arrangements in the house and then discussed costings with me. The work was completed quickly and efficiently. Thank you. David W

Response from Fix It Right Plumbing
Thanks very much for the great review David, James loves what he does and enjoys making his customers really happy, 🙂

5.0 out of 5 stars

review from:

Thank you for such a great experiance, super efficient replacement of our blown hot water system, you turned around a stressful situation with great customer service, all fixed in the same day in time to bath our baby. It was lovely to have James in our home, he’s a great guy. Highly Recomended 5*

Response from Fix It Right Plumbing
Thank you very much for taking the time to write such a positive glowing review for James, he did mention that you were thrilled to get hot water and also were very accomodating of him while he was there. He really enjoyed working for you both and would be happy to help out in any way in the future, Thanks again and thank you for the hand delivered carton of beer as well. We will share them round the office on Friday afternoon

5.0 out of 5 stars

review from:

UNDER 1 MONTH AGO Adam and the team have been really helpful, communication has been excellent. They found the leak and fixed it on the the same day. The job was done efficently and professionally, the area Adam worked on was always safe and he cleaned up. I have a 10 year guarantee on his excellent work. Very satisfied. Job well done.

Response from Fix It Right Plumbing
Thanks very much Eliazbethz for taking the time to review our service and Adam in particular. Adam is very dedicated and loves to ensure he gets to the bottom of every leak he finds, he is highly trained and stands behind the work he does. Ill pass your comments onto Adam and the rest of the team

5.0 out of 5 stars

review from:

Pros: Polite customer service & punctual attendance. Cons: Expensive service & the initial problem was not fixed. We initially called Fix It Right Plumbing due to a leaking pipe under our kitchen sink. After the first inspection we had several pipes replaced resulting in a bill of nearly $500 After 12 hours we started using our sink again (as instructed by the plumber), however we noticed that the pipe was still leaking. We did the right thing and contacted the company and gave them another chance to fix the problem. The plumber came out a second time and applied silicon to the pipes however the following day we noticed that the pipe was still leaking. My husband ended up buying silicon from Bunnings and sealed the leak himself. All in all we're disappointed with the result, and stressed that we wasted so much money. UPDATE 23/10 I would like to thank Richard and Chris for their prompt response regarding my original concerns. I'm happy to note that the problem has been fixed! Chris came out on Friday the 19/10 and amended everything from start to finish. Very thorough work & committed customer service. Chris was absolutely wonderful to deal with! Thank you for fixing the problem. - Marcelle & Elias

Response from Fix It Right Plumbing
Hi Marcelle, Thank you for let us know about your concerns from the start and thank you for allowing us to return and rectify the works. We deeply apologise for the trouble caused but we are very pleased with the end result of your drain and glad you are happy with it and the service you received. Please don't hesitate to contact us further should you need any further assistance - Richard

5.0 out of 5 stars

review from:

James was very friendly and helpful. Nothing was to much trouble. Very helpful.

Response from Fix It Right Plumbing
Thanks very much for the kind words Peter, we hope all is well with your burst water pipe 🙂

5.0 out of 5 stars

review from:

Adam provides EXCELLENT service and great customer service. Professional advice, will definitely recommend family and friends!

Response from Fix It Right Plumbing
Thanks Isabella for your great review. Adam is awesome at what he does and is very passionate about making our customers happy - well pass on your kind words it will make his day

5.0 out of 5 stars

review from:

Called and they send James within the hour. He was very thorough with his inspection and noticed the hot water flow was a bit weak. He not only got my toilet cistern fixed which was the reason I called Fix-it but also my hot water pressure and some water taps leakage fixed too. Very happy and satisfied. Will called them again should I require any plumbing done. Thanks once again, James.

Response from Fix It Right Plumbing
Thank you Chooi Hong Lim for taking the time out of your day to write such a fantastic review for James. He is very friendly and really knows his stuff. He did keep me up to date while at your job and we are soo happy we could get to the bottom of such a long lasting problem. We are so glad you now have full hot water pressure through your whole house, what a relief

5.0 out of 5 stars

review from:

Chris showed up on time and through a detailed evaluation of my property identified a major issue that required rectifying. Chris was upfront about what was required and outlined each step clearly so I understood the process to get the issue fixed. The turnaround time from diagnosis of the issue to the issue being fixed was ultra impressive. Chris was there to answer all my questions along the way and explained everything that was happening. Although the process was stressful, Chris made us all feel like it was being taken care of at a high standard. Couldn’t recommend enough and will definitely use again if any Future problems occur. Thanks Chris!!!!

Response from Fix It Right Plumbing
Hi Bill, your review is outstanding, thank you so much for taking the time to share your thoughts. Your job was quite large and required replacing the majority of your storm water system. We fully understand this would have been stressful for you and we thank you for your patience while we completed the job. Chris was thrilled with the end result and is very confident your storm water system will cope now - even in heavy rain. Well done on getting it sorted and good luck with your pool installation and back yard renovations - let us know if you need any further assistance