Highly recommend Fix It Right Plumbing. They responded quickly to my call, and their tradesman Corey was very friendly, efficient, and professional. Before commencing the job he provided a cost that I think was very competitive and he completed the work to my complete satisfaction.
Response from Fix It Right Plumbing
G'day Steven, Thank you very much for your kind words. It was an absolute pleasure meeting you and I’m truely glad I could be of help. If you ever need me again, feel free to reach out. Kind regards, Corey
Fix-It Right Plumbing
Response from Fix It Right Plumbing
Thanks you John for taking the time to leave such a positive review. We strive to give our customers a great service. If you have any work in the future that needs attention, we would be more than happy to help. Kind regards, Joseph
Fix-It Right Plumbing
Great service and friendly team.
Response from Fix It Right Plumbing
Hey Alex, Thank you so much for your fab 5-star review 🙂 We're very fortunate to have such a great team here at Fix-It Right Plumbing. We're so pleased our serviced lived up to your expectations and that you no longer have to worry about your plumbing problem. Here to help any time you need. Thanks again, Claire
Fix-It Right Plumbing
We found Fit it Right plumbing through Google and we were happy that we did. Joseph and the team were extremely easy to deal with. Joseph was honest and provided the right recommendations for us. Can not recommend these guys enough. A pleasure to deal with.
Response from Fix It Right Plumbing
Thank you for your kind review Matt. We try and work as a team to make the whole process easy for our customers. We are so happy that we could help and look forward to helping you with any other plumbing problems in the future. Kind regards, Joseph
Fix-It Right Plumbing
Highly Recommended Daniel and his team! We have some very complicated plumbing issues in a house we recently moved to, Daniel done a very detailed analysis on everything throughout the house and provided different options for us to consider. Very impressed with their service and professional advise. Most of the other plumbers attended previously left and never return to solve our problems. Will definitely recommend Fit It Right to our families and friends! 🙂
Response from Fix It Right Plumbing
Thanks kitty! I love hearing how happy a customer is! I’m so glad you feel comfortable in your new home after getting a complete inspection done! If there’s anything you need, we will always be there for you. Take care, Daniel
Fix-It Right Plumbing
We are impressed with how quickly Fit It Right got back to us when we reached out regarding a severe water leakage underneath our house. Joseph is a star! He was very professional and knowledgeable from the get go. He explained the potentially causes for the leakage, the options/steps and costs involved. I definitely recommend him and will be going to this company for any future plumbing issues going forward! Good stuff and thanks very much Joseph!!
Response from Fix It Right Plumbing
Thank you so much for your kind review. Getting in under houses to fix Leaks is our bread and butter even for a big fella like myself. If you have any future plumbing needs in the future, please feel free to contact us. Kind regards, Joseph
Fix-It Right Plumbing
Response from Fix It Right Plumbing
Hey Wihan, Thanks heaps for the review. Hope you’re enjoying your new cooktop, kitchen mixer and taps out at your home in Skye. Looking forward to helping you out with any of your future plumbing needs.
Cheers, Michael
Fix-It Right Plumbing
Many thanks to Daniel for replacing my hot water system I was very happy with the work done and for explaining the process to me. I am so happy that you took away the old one and left my small yard so clean and tidy. I am very impressed with the prompt attention to my initial call, for keeping to your stated timeframe and most of all Daniel is very courteous, polite and a gentleman.
Response from Fix It Right Plumbing
Thanks so much Faye. You deserve nothing but the best service. All of our customers do. I’m so glad you trusted us to take care of your problems before they were much bigger headaches. If you need anything again, you know we will be right here for you. Cheers, Daniel
Fix-It Right Plumbing
Corey again did an superb job this time. Not until the old water heater was dismantled that we found a large cavity in the external wall that was left behind in the installation of the old heater as well as the messy piping layout. It’s a tedious and difficult task to have everything fixed but Corey showed his professionalism and expertise during the process. Not only had he completed the installation of a new water heater and properly realigned all the pipes, he also worked hard in coming up with good solution in covering the cavity with a nice-looking cement sheet. It took him a long time to have the whole job completed but he never complained about it. He finished it with excellent workmanship. I have no hesitation to recommend your company to friends and family.
Response from Fix It Right Plumbing
Thanks for the review Angus! Really appreciate it mate. Definitely had a win today bringing that Aquamax back to life! Hope you get plenty of years from it now fingers crossed. So good to hear you are happy with us and if you ever have any dramas, absolutely give us a call and we will sort you out. Cheers, Corey
Fix-It Right Plumbing
I called up today and spoke to a lovely lady, I explained the concern with my Mums shower and she advised that someone could go out today and inspect, explained how everything would work. I received a call from Mitch when he was at mum's,he explained everything and gave a very reasonable quote, he had the whole job done before the time he was even booked to arrive. Thank you Mitch, so professional, punctual and polite. 💯 Recommend Mitch and this company. Thank you.
Response from Fix It Right Plumbing
Hi Kristen, thank you for the amazing feedback you’ve given. You and your Mum were both a pleasure to work with and I’m happy we could fix your shower concerns. Reach out again if you have ever have any future plumbing problems as we are always here to help. Thanks again, Mitch
Fix-It Right Plumbing
Overall Rating / 844 Total Reviews
Out of
5 Stars
In my case same day promt service. Friendly staff who explained what they were doing. Very happy with the work performed and definitely would recommend them.
Response from Fix It Right Plumbing
Thankyou Colin for your feedback- great to know you were looked after and seen to on the same day. We appreciate the time you have taken out to give us a review.
Professional service and they did the job efficiently.
Response from Fix It Right Plumbing
Thankyou Dongkai for your review, and hope you were satisfied with our job quality and service.
You cannot claim to be a leak detection specialist through wording on your website then have less of an idea about an issue than the person with the problem. Waste of time.
Response from Fix It Right Plumbing
Thanks for your feedback P Seid. I can assure you that jason (The plumber who attended your home) is qualified and well trained in leak detection and completes complex leak detection tasks every day of the week. He arrived at your home and was extremely well equiped, and trained on the best and most elaborate testing equipment there is available. I have spoken to Jason and he advised there was a communication breakdown onsite and for the part that we might have played in that I do apologise. Jason is a great listener and is always looking to help and he always tries to get to the bottom of a problem right from the start. Apologies that we could not help this time
Fix-It Right Plumbing is the company to call when you want a prompt response from obliging and knowledgeable plumbers who are problem solvers abd professional tradespeople. You can be confident that the work they deliver will be of a very high standard. We had an unusual and difficult water leak which required both extensive preliminary investigation and then considerable plumbing work to stop the leak and repair or water system. Jason, Jeremy and their colleagues were knowledgeable and extremely professional at all times. They were willing to be innovative and put in extra effort to work out the best solution for our problem. Jason is an excellent communicator and he kept us informed about progress at every stage. As well, he listened to our concerns and needs and, where possible, he was willing to change his plans to fit in with our requests. On completion of the job the work site was tidied, cleaned and left in the best condition possible. We can highly recommend this company and their workers. Our special thanks also to Jason and Jeremy for their work at our home. Jill and Robert Brook
Response from Fix It Right Plumbing
Thankyou so much Jill and Robert for giving us a great detailed review of the service you received. We are so glad that Jason and Jeremy provided you with a solution for your water leak, which can sometimes be quite tricky. And that they were professional and delivered you with a high standard of work- we will pass this feedback on to the boys and they will be so happy to hear this news.
Very efficient, does a good job and cleanup. Very expensive though. Clever business model. They say they do not charge by the hour. I think this is the key, if you work out the components of the bill it equates to several hundred dollars per hour. Would be great if owner passed on some of the efficiencies to the customer.
Response from Fix It Right Plumbing
Thanks for taking the time to give us some valued feedback Terry. We always strive to go out of our way to ensure the job is done to the very highest of standards and to ensure that it will last (No matter what work you are getting done) Jason has ensured that you will have trouble free hot water for many years to come. You made the right choice by replacing the system as repairing can be cheaper to start with but can be more costly if problems reoccur time again.
As for our pricing we feel it is the best way to quote up front what the job will cost before we start therefore there is no nasty surprises and you don't need to hold a stop watch to us while we are working.
You may have been surprised at how quickly Jason completed the job and that was in part because of the huge vehicles we have and the fact that we actually carry hot water systems with us at all times (unlike most plumbers). This gets you back up and running a lot quicker. We hope you enjoy your new system Terry and thanks again for your feedback
Prompt, friendly and wonderful customer service. Could not recommend more highly. Have been fortunate enough to have Chris work in our house twice - so professional and EXTREMELY knowledgeable. Feel really confident in making decisions with his experience and help.
Response from Fix It Right Plumbing
Thankyou Alison for your review- and we will pass on this feedback to Chris. It's great to have ongoing customer's who can come back to us again to receive the same great service.
Adam has done a great job, really happy! Would definitely recommend this company
Response from Fix It Right Plumbing
Thank you Anna for your kind words about Adam. We will be sure to pass them on. Adam goes the distance to do the best job he can.
Thanks James for a professional and thorough job. Arrival time was as promised by the office, and James fixed all problem areas perfectly. Highly recommend, Daniela
Response from Fix It Right Plumbing
Thanks Daniela for your feedback, we appreciate the time you have taken to provide us with your review. We are so glad you had a great experience with James and we will pass on your feedback.
I booked online and received a response in less than 2 mins to confirm. To my surprise I then received a call to say they could send someone out that day. James arrived on time and was extremely helpful, honest and professional. Would highly recommend Fix It Right Plumbing to anyone who appreciates fantastic customer service and quality work at a very reasonable price.
Response from Fix It Right Plumbing
Thanks so much Liz for taking the time to review James and our Fix it Right Plumbing team. We strive to do the best we can for service and quality at the right price, so very glad to hear that you were happy with the experience 🙂
Excellent professional service from James. He replaced a hot water system which was in a very awkward position on the property. He also found a leaking tap and replaced that too. Office staff very friendly and professional . Would defiantly recommend your business. .
Response from Fix It Right Plumbing
Hi Anne. Thankyou so much for taking the time to review James and our team. I will pass on your feedback to James for his great service, and it is also very kind of you to mention the office team 🙂
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