Highly recommend Fix It Right Plumbing. They responded quickly to my call, and their tradesman Corey was very friendly, efficient, and professional. Before commencing the job he provided a cost that I think was very competitive and he completed the work to my complete satisfaction.
Response from Fix It Right Plumbing
G'day Steven, Thank you very much for your kind words. It was an absolute pleasure meeting you and I’m truely glad I could be of help. If you ever need me again, feel free to reach out. Kind regards, Corey
Fix-It Right Plumbing
Response from Fix It Right Plumbing
Thanks you John for taking the time to leave such a positive review. We strive to give our customers a great service. If you have any work in the future that needs attention, we would be more than happy to help. Kind regards, Joseph
Fix-It Right Plumbing
Great service and friendly team.
Response from Fix It Right Plumbing
Hey Alex, Thank you so much for your fab 5-star review 🙂 We're very fortunate to have such a great team here at Fix-It Right Plumbing. We're so pleased our serviced lived up to your expectations and that you no longer have to worry about your plumbing problem. Here to help any time you need. Thanks again, Claire
Fix-It Right Plumbing
We found Fit it Right plumbing through Google and we were happy that we did. Joseph and the team were extremely easy to deal with. Joseph was honest and provided the right recommendations for us. Can not recommend these guys enough. A pleasure to deal with.
Response from Fix It Right Plumbing
Thank you for your kind review Matt. We try and work as a team to make the whole process easy for our customers. We are so happy that we could help and look forward to helping you with any other plumbing problems in the future. Kind regards, Joseph
Fix-It Right Plumbing
Highly Recommended Daniel and his team! We have some very complicated plumbing issues in a house we recently moved to, Daniel done a very detailed analysis on everything throughout the house and provided different options for us to consider. Very impressed with their service and professional advise. Most of the other plumbers attended previously left and never return to solve our problems. Will definitely recommend Fit It Right to our families and friends! 🙂
Response from Fix It Right Plumbing
Thanks kitty! I love hearing how happy a customer is! I’m so glad you feel comfortable in your new home after getting a complete inspection done! If there’s anything you need, we will always be there for you. Take care, Daniel
Fix-It Right Plumbing
We are impressed with how quickly Fit It Right got back to us when we reached out regarding a severe water leakage underneath our house. Joseph is a star! He was very professional and knowledgeable from the get go. He explained the potentially causes for the leakage, the options/steps and costs involved. I definitely recommend him and will be going to this company for any future plumbing issues going forward! Good stuff and thanks very much Joseph!!
Response from Fix It Right Plumbing
Thank you so much for your kind review. Getting in under houses to fix Leaks is our bread and butter even for a big fella like myself. If you have any future plumbing needs in the future, please feel free to contact us. Kind regards, Joseph
Fix-It Right Plumbing
Response from Fix It Right Plumbing
Hey Wihan, Thanks heaps for the review. Hope you’re enjoying your new cooktop, kitchen mixer and taps out at your home in Skye. Looking forward to helping you out with any of your future plumbing needs.
Cheers, Michael
Fix-It Right Plumbing
Many thanks to Daniel for replacing my hot water system I was very happy with the work done and for explaining the process to me. I am so happy that you took away the old one and left my small yard so clean and tidy. I am very impressed with the prompt attention to my initial call, for keeping to your stated timeframe and most of all Daniel is very courteous, polite and a gentleman.
Response from Fix It Right Plumbing
Thanks so much Faye. You deserve nothing but the best service. All of our customers do. I’m so glad you trusted us to take care of your problems before they were much bigger headaches. If you need anything again, you know we will be right here for you. Cheers, Daniel
Fix-It Right Plumbing
Corey again did an superb job this time. Not until the old water heater was dismantled that we found a large cavity in the external wall that was left behind in the installation of the old heater as well as the messy piping layout. It’s a tedious and difficult task to have everything fixed but Corey showed his professionalism and expertise during the process. Not only had he completed the installation of a new water heater and properly realigned all the pipes, he also worked hard in coming up with good solution in covering the cavity with a nice-looking cement sheet. It took him a long time to have the whole job completed but he never complained about it. He finished it with excellent workmanship. I have no hesitation to recommend your company to friends and family.
Response from Fix It Right Plumbing
Thanks for the review Angus! Really appreciate it mate. Definitely had a win today bringing that Aquamax back to life! Hope you get plenty of years from it now fingers crossed. So good to hear you are happy with us and if you ever have any dramas, absolutely give us a call and we will sort you out. Cheers, Corey
Fix-It Right Plumbing
I called up today and spoke to a lovely lady, I explained the concern with my Mums shower and she advised that someone could go out today and inspect, explained how everything would work. I received a call from Mitch when he was at mum's,he explained everything and gave a very reasonable quote, he had the whole job done before the time he was even booked to arrive. Thank you Mitch, so professional, punctual and polite. 💯 Recommend Mitch and this company. Thank you.
Response from Fix It Right Plumbing
Hi Kristen, thank you for the amazing feedback you’ve given. You and your Mum were both a pleasure to work with and I’m happy we could fix your shower concerns. Reach out again if you have ever have any future plumbing problems as we are always here to help. Thanks again, Mitch
Fix-It Right Plumbing
Overall Rating / 844 Total Reviews
Out of
5 Stars
Had a previous issue of concern which was quickly rectified.
Response from Fix It Right Plumbing
Thanks for the update Michelle, I am happy that we could get everything sorted for you. Please don't hesitate to call us again should you need any futher plumbing works done, well be happy to help
Before calling fix it right plumbing I called two other plumbing companies who agreed to come fix the problem on different days. Neither one of them showed up. Not only did Adam actually show up he called me half an hour before he expected to arrive. If you're someone who has to take time off work to get something done you can reply on these guys to show up and get it done.
Response from Fix It Right Plumbing
Thank you Nicole for your review. We do strive to give our customers a total easy experience and I'm glad Adam could make it a good one for you. We are glad Adam could find and fix your burst water pipe and that your plumbing is now back up and running smoothly.
I cannot recommend this company highly enough. I rang them yesterday afternoon re a running tap and they sent a lovely young man called Jarrad out not long after to look at it. He managed to turn it off hard enough that we could have water to the rest of the house overnight, as I had been turning it on and off at the main as needed to stop wasting so much water. I also asked him about a leaking toilet and a few other issues. He explained everything to me in layman’s terms so I could understand. He told me the cost of each individual job and said he could fix them all in the morning. He arrived on time this morning and completed the required jobs in a timely manner. He was very courteous and obliging. He tidied up after himself. He informed me each time he was turning the water off . He is a true asset to this company . Thankyou Jarrad for all your help. Cheryl.
Response from Fix It Right Plumbing
Thank you Cheryl for your glowing review of Jarad. This is extremely good to hear and will make his day. Jarrad is a very energetic and enthusiastic member of our team and loves to go out of his way to make our customers happy. Thank you very much for sharing your experience ill pass your comments onto Jarrad he will be thrilled
James provided a professional and very informative assessment with respect to our hot water supply. Explained all options - fully costed in detail - and provided an opinion that considered us, our short and long term considerations. Plus the dog liked him! Would recommend!! Thank you ????
Response from Fix It Right Plumbing
Thanks Simon for your kind Review. James tries his hardest to give you a detailed understanding of what hot water system you have, and what options are available for you to fix it. I'm glad you were able to make an informed decision with James' advice. If you (or you dog) need any further assistance in future please do not hesitate to call 🙂
Great service - friendly and efficient office staff, confirmed start time and Jason arrived on time. Identified source of leaking pipe and provided a cost effective solution to fix it after discussing alternatives. Jason worked hard and non stop to ensure job was finished in the one day. Cleaned up and made garden good where trench was dug. Excellent service and would not hesitate to recommend Fix It Right Plumbing. Total Care membership is a good deal.
Response from Fix It Right Plumbing
Hi Mark, Thanks for taking the time to give us your review. We are glad that Jason was able to help you with your hidden leak, and he was able to find the most cost effective solution for you. He does do a good job of keeping his work tidy so that your decking and garden area was maintained as much as possible. We hope that your new water line is long lasting and prevents any further leaks in future. Thanks again ☺
On return home after a few weeks of leave I found the gas heater can't be relighted probably because i turned off the gas and the power supply or the unit being aged as it is a 1997 module. I found this local plumbing service on Google, read their history, testimonial etc then gave them a call on Monday morning. Surprisingly, I was assigned Chris to provide service on the same day. This was much quicker than I expected as I was thinking of days before anyone is free to come in. Chris called 1/2 before due to come in then he turned up on time. He listened carefully to what I have done so far and my intention on how it to be fixed if feasible. He was calm and patient as he took time to go through the procedures and potential costs one item by one item to seek consent from me before carrying out any work. He also offered all possible options with costs for me to consider and allow me to choose the one most suitable to my financial affordability and current needs without pushing to have a decision made. He carried out the work in a professional manner. After successfully changing the parts and relighting the gas heater, he checked, triple checked the pilot light while making adjustment time and time again to ensure the flame is not too small to flame out again or too much to consume extra gas unnecessarily. He was conscientious to his work and responsible for his customer to the best of his ability. In the end, he offered a courtesy check for in-house plumbing for potential issues. I was impressed with his professionalism throughout the whole process and I felt being looked after with my plumbing needs, although I have to say that the service cost works out quite dear. To be honest, I'd rather do so when someone like Chris who would put in real effort striving to repair the unit which was my preference, than getting someone or another company who just want to sell a new heater without even be willing to give it a go to fix in the first place. I highly recommend their quality services to cater for people's home plumbing needs. Keep up your great work.
Response from Fix It Right Plumbing
Thankyou so much Eric for your review of Chris and his effort to get your hot water system back up and running. If you need any help in future, please do not hesitate to contact us again.
Great service, they have been very patient when they explained the situation of my house and water, the plumber really knew what he is doing and knew what I really need and sorted my whole house water leaking problem, great work, keep it up
Response from Fix It Right Plumbing
Thankyou Johnson Tam for your review and feedback. We strive to give constructive and professional plumbing assistance and we are so glad that you received a great service.
I highly recommend Fix It Right Plumbing. Raquel and Shenae were so helpful when I contacted them and outlined how Fix It Right manage call outs and proceeding with a job - which was such peace of mind for me. Onsite, Jeremy let me know what was happening every step of the way. He was professional, approachable and has such a great way of helping you understand what can be a daunting situation. Thank you team Fix It Right!
Response from Fix It Right Plumbing
Thankyou so much Marcelle in providing us with such a lovely review- especially to the behind the scenes office ladies Shenae and Raquel as they do try their hardest to do the best they can for our customers. If there is anything you need in future please let our team know
The team at Fix it Right Plumbing we’re great. I needed work done soon and as they promised, once a booking was free, I was contacted immediately. I was very impressed with the high standard of their plumber, Jason, who took time to answer my questions and concerns and offered options as a solution. Once the work was done, he gave me a summary and what I need to action every 6 months. I was very happy with the level of care, solution and price!!! I would highly recommend this company. Thanks Jason, I appreciate your hard work!
Response from Fix It Right Plumbing
Thankyou Michael for taking the time to give your feedback- Jason strives to do the best he can for his customers and its great that we get your feedback about their level of service they are giving. It's also great to know that we fit you in immediately. Thanks again for your review.
James inspired confidence the minute he arrived. Found the source of my leak in literally minutes and immediately proceeded to remedy it. I then decided to get him to replace all the taps, toilet cisterns etc. in my house. Not the smartest move on my part - without getting 3 quotes etc but I was more than happy with the work. Not the cheapest but James delivered in spades and I do value the peace of mind he and his organisation offer. I have no hesitation in recommending James to anyone looking for great service and I already have. Now if only they can give me an invoice with the correct brand names for the taps, cisterns etc.!!!
Response from Fix It Right Plumbing
Thanks for such lovely feedback about James Allen. It is so good to hear that you got all the plumbing issues fixed in your home. We pride ourselves in providing options that will last the distance to give you the best value for money and in the unlikely event that something does go wrong you are covered by our warranty too. While getting three quotes does help you compare prices it often does not show you the type of company you are dealing with, so please sleep easy you made the right choice choosing us.
The invoice should have been rectified by now and you should have a copy for your records. Please let us know if there is anything else you need
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