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Fix-It Right Plumbing

Your plumbing's already ruined your day. Let's not make it worse.

We'll get the Right plumber, with real reviews, to fix it for good.

  • $0 call-out
  • Three repair options on every job
  • 10-year workmanship guarantee

Your bad day stops here.

That's me, Richie

Richie Foster, founder of Fix-It Right Plumbing

What the Right plumber looks like

The first number you find isn't always a real plumber. Here's the difference.

  • Not: No name, no uniform, no van

    A real plumber, name on the shirt, in a signwritten van

  • Not: The price changes halfway

    Written prices before we touch a thing

  • Not: Reviews you can't check

    Real reviews from real customers, by name

  • Not: Fixed for now. Back next month.

    Fixed for good, with a 10-year warranty

Real prices, in writing, before we touch a thing

What every job comes with

  • $0 call-out. We come out and look things over. If you don't go ahead, you don't pay.

  • Three repair options. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.

  • Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.

Every job

Fix-It Now - Pay Later

12 months, no interest, nothing to pay

Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.

See how it works

*Eligible jobs. Terms, conditions and credit approval apply.

We specialise in homes

Fix-It Right is a residential plumbing business, and that's on purpose. We're not trying to be everything to everyone. Homes are what we do all day, every day, from heritage terraces to brand-new builds, so we know the pipework, the common faults and the quirks of houses in your area. Doing one thing properly is how the job gets done right the first time.

Homes. Only homes. Every single day.

A Fix-It Right plumber at a customer's front door

The same plumber, start to finish

The plumber who comes out and works out what's wrong is the one who fixes it, and they stay with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.

Same face from the first knock to the final test

A Fix-It Right plumber showing a homeowner the pipes under the kitchen sink

Who's coming to your home

A real plumber

with real reviews

Jack

Jack

Plumbing Team LeaderWith us since 2020

View Jack’s profile
An amazing effort by Jack today - replaced kitchen and bathroom taps, shower heads, and replaced old pipes among many other jobs. I also feel confident that possible problems in the future have been averted. Friendly, hard working and reassuring. Would highly recommend!
susan hackwell

With almost 20 years in the plumbing industry, I’m passionate about helping customers and making sure every job is done right. Outside of work, I’m a dedicated husband and proud dad to three boys, soon to be four, with two Labradors keeping us on our toes! I’m a massive footy fan and love nothing more than having a good laugh and a friendly chat with customers while getting the job done. For me, plumbing is about more than just fixing problems. It’s about building trust and making people feel looked after.

Thane

Thane

PlumberWith us since 2023

View Thane’s profile
I would like to leave a honest review, Thank you to Thane from fix it right plumbing. He did a great job at fixing my shower head and toilets. You are a very proficient plumber and good communicator. Thanks!
Sarah Pawson-Knowles

I am pursuing further studies in plumbing to develop and refine my skills. I enjoy the diversity that comes with plumbing. When I am not at work I like fishing, motorbike riding and jet skiing, and travelling and camping with family and friends.

Conrad

Conrad

PlumberWith us since 2025

View Conrad’s profile
Conrad is one of the best plumbers we’ve dealt with! He was incredibly professional and friendly throughout the whole process. He took the time to explain all options, gave us honest advise about what would work best for our situation without any pressure. The quote was also very reasonable, which we really appreciated, especially in this economy! Highly recommend Fix it right plumbing for anyone needs a job done
Linh Truong

Conrad has a range of knowledge in plumbing, specialising in urgent repairs for homes. Conrad prides himself on assisting his customers to the best of his ability, and always arrives with a smile on his face.

Mitch

Mitch

PlumberWith us since 2021

View Mitch’s profile
Mitch came and fixed all our problems effortlessly and with a smile. Great service and communication with arrival time
Melinda Bishay (Mel)

Mitch loves playing sports and is an avid Melbourne supporter in the AFL. He loves the challenge of finding and solving people's plumbing problems and making sure our customers are left pleased.

Lachie

Lachie

PlumberWith us since 2025

View Lachie’s profile
Lachie was punctual and personable. He was helpful and identified several areas requiring attention.
Michael Hillman

Lachie comes from a background in plumbing home maintenance and loves dealing with customers day to day. In his spare time he enjoys the great outdoors, and recently spent 6 months in Whistler on a working holiday.

Adam

Adam

PlumberWith us since 2017

View Adam’s profile
Great plumbing and leak repair. We had a tricky leak which was undetected. Adam did a fantastic job at finding the leak, fixing it, and provided other suggestions and did fixes around the house. Highly recommend.
Rasshme

Adam has a young family and enjoys photography. He also has a keen interest in cars. Adam is an experienced qualified plumber who has a flair for leak detection with a 100% strike rate when finding hidden water leaks.

Riley

Riley

PlumberWith us since 2026

View Riley’s profile
Riley fixed up a few taps and installed a new eco toilet and Jack fixed up a leaky washing machine pipe. Always great communication, polite, and efficient. Have recommended to friends who needed a plumber.
Donna Thompson

Riley is one of our hardworking plumbers, known for his keen attention to detail. He enjoys helping customers out of sticky situations by providing practical, effective solutions and going the extra mile. Outside of work, Riley is a passionate Essendon supporter and lifelong drummer who enjoys tackling challenging motocross trails.

Cailem

Cailem

PlumberWith us since 2026

View Cailem’s profile
Cailem was extremely professional and did an amazing job on our new system. He was thorough, informative, answered all our questions and went above and beyond to make sure we had our new system installed within the day.
Khyanne D'Sylva
Jarryd

Jarryd

Plumbing Team LeaderWith us since 2021

View Jarryd’s profile
I have had an excellent experience with this service. Jarryd was able to come out on short notice to install a new isolation valve to connect my new fridge to a water supply. He was professional, tidy and explained everything clearly. He also went the extra mile to ensure the fridge was in place after completing the job and tested to ensure it was free from leaks. Great service, transparent pricing and would highly recommend. Thank you! - Nicolette.
Nicolette

Jarryd enjoys keeping fit and going to the gym, watching Essendon and Formula 1. He also has a passion for cooking and photography. Jarryd has over 10 years of plumbing maintenance experience and loves the diversity of plumbing.

Brady

Brady

PlumberWith us since 2024

View Brady’s profile
Brady did an excellent job after explaining all the work required. Punctual and professional and would happily use him again.
Daniel Pereira

Brady enjoys maintenance plumbing and the challenges that come with it. No task is too hard. He also enjoys making customers happy with the work that he provides. Outside of plumbing he enjoys camping, motorbike riding and travelling with his wife.

Jared

Jared

PlumberWith us since 2025

View Jared’s profile
Jared quoted me a reasonable price on fixing a squashed and broken stormwater pipe under my driveway. I saw with my own eyes the state of it through the pipe exploration camera. He warned me up front that the state of pipe upstream was unknown as we couldn't see that far with the camera. Jared did not manipulate or pressure me into going ahead with this high cost work (it was going to be costly whoever did the work). He simply gave me the facts calmly and left it up to me to make a decision in my own time. I asked the order of cost involved if the squashed pipe extended all the way to the downpipes. He gave me a very rough indication which helped me brace myself and fed into my decision about what to do and when. Communication was excellent with the whole team with Tamara patiently rescheduling until I could get the work done, and the e-mails with the photos and details of the plumbers I could expect to see at my home on the day gave me a sense of safety that whoever was showing up at my door was who I was expecting. When the work was being done, we discovered that more of the pipe upstream was squashed. I give Jared high praise for his matter-of-fact approach in showing me the state of what was found, then calmly explained what I was seeing, what could be done, and then was quiet. This gave me emotional and mental space to react to and process the bad news and quickly decide next steps (which I could do because I was already informed up front before any work began). I decided to get it all fixed. This changed the scope of work significantly, but, Jared and the team swung into action to quickly organise an additional plumber and bring in more equipment to get the job done. It took two days instead of one because of the scope increasing, and I was relieved it was done in two days in a row and not having to wait for weeks between one day and the next before the entire job was completed. To prevent squashing, they laid the pipes in a nest of supporting gravel. I'm grateful to the Fix-it-Right team for helping me with this plumbing problem so professionally and with integrity; it was expensive, but there were several areas in which Fix-it-Right were able to provide me with a discount or otherwise bring down the price for me - and the cost was around the ball-park Jared roughly guesstimated up-front (I had asked for an indication, not a fixed price quote, because it wasn't possible at the time because the situation was unknown). I did not feel at any point that I was getting held over a financial barrel - which they could have done, but they did not. I appreciate that more than I can say. I have no hesitation in recommending Jared and the Fix-it-Right Plumbing team - they are genuinely helpful and are not out to extract maximum profit from their customers - I felt genuinely helped in this unfortunate situation (never get a house without having a plumber look into ALL the pipes with a camera folks, because Building Inspectors don't). Even if Fix-it-Right were to charge a bit more than some other plumber, I will still go with them for the peace of mind and ease of working with them. Now I can enjoy hearing the rain fall without worrying about it slowly eroding the ground under the house foundations - because it won't be because the plumbing has been Fixed Right.
Ingrid Szikla

Jared comes with many years of plumbing experience in residential and commercial plumbing systems, and is committed to delivering high quality service to every job he undertakes. In his spare time he loves the gym, playing footy, and coaching women's cricket.

Ryan

Ryan

PlumberWith us since 2023

View Ryan’s profile
Couldn't be happier with the service provided today by Ryan. My options were explained clearly before any work started, I was kept updated whilst the job was completed and the finished result is better than I could have hoped for! Ryan was very knowledgeable & professional. I wouldn't hesitate to recommend Fix It Right Plumbing
gweeloo

Ryan's into the gym and keeping active, the outdoors, and a trip to the cinema, and he's a keen follower of sport with a real interest in muscle cars. On the tools he likes the variety of maintenance plumbing, no two days the same rather than the same tasks on repeat, and he enjoys getting to know our customers, understanding what they need and helping them out. Most of all, Ryan takes pride in fixing a job properly so it stays fixed.

Gerry

Gerry

Plumbing Team LeaderWith us since 2025

View Gerry’s profile
Just had Gerry come and complete a replacement of stormwater pipes on my property that were old, broken and blocked in a number of places. Gerry was super helpful and happy to walk me through the diagnostic process with CCTV so I could see and understand the issues myself. He kept me updated throughout the process and helped engage Access Canberra to ensure they had the information they need to resolve issues on their side. All together it was a very positive experience.
Timothy Hodgson

Gerry has vast experience in solving plumbing maintenance problems, and strives to be the best plumber in Canberra. He is super friendly and always arrives with a smile on his face.

Josh

Josh

PlumberWith us since 2026

View Josh’s profile
From the booking process to the finished result, this is how to run a business. They were in constant communication throughout the whole process and we were given different options along the way in regards to the work required. The job was completed swiftly and we could not be happier with the result. Special thanks to Josh who was fast efficient and a pleasure to deal with.
Michael S

Josh is a passionate plumber who loves the trade and the chance it brings to solve real problems for people every day. He takes pride in delivering practical, reliable solutions while keeping things light hearted with his sense of humour. Outside of work, Josh has a strong passion for motorsport and can often be found around cars or at the track. When he is not on the tools he enjoys camping, 4x4 adventures and the outdoors.

Swipe to meet the rest of the team

Why we train, and why it shows up at your door

I still run it myself, every week

Training is the one thing we really specialise in. A plan before the van leaves. Parts organised. Tools repaired the week they break. Nobody sent to a job they haven't been shown how to do. Work checked the first time. Prepared people do work they're proud of, get home on time and stay, and that's what a 10-year guarantee is actually made of: someone still standing behind it in year seven.

Read the full story

Backed, and easy to check

  • A 10-year workmanship guarantee on our work (15 years on the Fix-It Right Care Plan).

  • Licensed and insured. Victoria 45661, ACT 20211237. Every plumber's registration is on their profile, so you can check them yourself on the register before they arrive.

    Tap a number and check us on the register

  • Members of the Nexstar Network, an international group that sets the training standard we work to.

What people say after we've been

Real customers, in their own words

Real jobs from real homes

Not stock photos. Straight off our plumbers' phones.

New hot water system installed against a brick wall
After

November 2026

Hot water, Werribee

Replacement hot water system installed

What they rang about
The customer booked us to install a new hot water system as the household had no hot water.
What Conrad found
Conrad found the old storage hot water unit needed replacing.
What Conrad did
Conrad removed the old unit and installed and connected a new hot water system to restore hot water to the home.
Conrad
New Thermann electric hot water system installed with new pipework
After

November 2026

Hot water, Coburg

Failing gas hot water swapped for electric

What they rang about
The customer reported that their hot water had run out and none was coming back.
What Lachie found
Lachie found the existing gas storage hot water unit was failing.
What Lachie did
Lachie installed a new Thermann 250L electric hot water system with new pipework and valves, leak tested and commissioned it, ready for the electrician to connect.
Lachie
New gas hot water unit installed beside the gas meter
After

November 2026

Hot water, Hampton East

New gas hot water and a gas line fault

What they rang about
The customer reported they had no hot water.
What Lachie found
Lachie found a significant pressure drop on the gas line when he tested the gas after installing the new hot water unit.
What Lachie did
Lachie installed a new gas hot water unit and left the gas safely disconnected until the gas line is renewed.
Lachie
New basin trap and stop taps fitted under the vanity
After

November 2026

Blocked drain, Highton

Blocked shower drain cleared and basin trap replaced

What they rang about
The customer reported a blocked shower drain.
What Ryan found
Ryan found the shower drain blocked, and an inspection afterwards showed a leak from the 40mm trap under the bathroom basin.
What Ryan did
Ryan cleared the shower drain with a jetter and replaced the leaking basin trap while fitting a new basin tap set.
Ryan
New copper section joined into the hot water line under the gutter
After

November 2026

Burst water pipe, Belmont

Burst hot water line on the roof

What they rang about
The customer reported a connection to the hot water unit that had been dripping for a few weeks.
What Jarryd found
Jarryd found a burst section of the hot water line on the roof, in a tight spot under the gutter.
What Jarryd did
Jarryd cut out the burst section and the old nut and olive and replaced it with new copper, and recommended a pressure regulator be installed.
Jarryd
Toilet suite reinstalled on a tiled floor
After

November 2026

General plumbing, Ocean Grove

Toilets and dishwasher removed and refitted for tiling

What they rang about
The customer booked us to disconnect and remove two toilets and a dishwasher so the floor could be retiled, then reinstall them afterwards.
What Jarryd found
Both toilet suites and the dishwasher needed to come out completely to give clear access to the floor.
What Jarryd did
Jarryd disconnected and removed both toilets and the dishwasher, then returned once the tiling was finished to reinstall them.
Jarryd
Kitchen sink trap with the dishwasher drain nipple under the bench

November 2026

Blocked drain, Kingston

Blocked dishwasher drain connection cleared

What they rang about
The customer called about a dishwasher that was not draining properly, while the kitchen sink itself was draining normally.
What Josh found
Josh found the dishwasher drain hose blocked where it connects to the nipple on the kitchen sink trap.
What Josh did
Josh cleaned out the blocked trap connection so the dishwasher could drain freely again.
Josh
New outdoor hose tap fitted to weatherboard cladding
After

November 2026

Hot water, Mawson

Hot water service, new valves and a garden tap

What they rang about
The customer reported a slow, worsening bathroom sink drain, a leaking outside tap, and a hot water tank due for a service.
What Josh found
Josh found the basin trap partly blocked, the deck tap leaking when turned off, and the hot water system due for new valves.
What Josh did
Josh fitted a new relief valve, tempering valve and isolation valve, re-lagged the pipework, replaced the hose tap, and plunged and cleaned the basin trap.
Josh
New brass relief valve fitted to an electric storage hot water unit
After

November 2026

Hot water, Watson

Leaking hot water relief valve replaced

What they rang about
The customer reported that their electric hot water system was dripping from the valve and the leak had got worse.
What Josh found
Josh found the relief valve on a very old storage hot water unit was leaking.
What Josh did
Josh replaced the relief valve and advised the customer on the age and condition of the unit.
Josh

Real results: what they rang about, what we found, what we did

The person behind the name

“If something's worth doing, it's worth doing right.”

Dad's rule. Still the rule on every job.

Richie learned that from his dad in a shed in Langwarrin, spent four years welding food-grade stainless where a weld is either right or it isn't, and started the business in 2007 with an ad in the local paper and a ute he set up himself. In 2015 he renamed it after his dad's rule: Fix-It Right. Every plumber on the team still trains with him weekly.

Read Richie's story
Richie Foster holding an adjustable wrench beside a Fix-It Right Plumbing van

The Fix-It Right Care Plan, for your home

For homeowners who'd rather stay ahead of plumbing problems than wait for the next one. 10% off every job, a 15-year workmanship guarantee, and a home and drain inspection every year, so the small things get caught before they become big ones.

So the bad day never comes

See the plans (from $99 a year)

  • 10% off all plumbing work, labour and parts
  • A 15-year workmanship guarantee, up from our standard 10
  • An annual home safety inspection
  • An annual drain inspection, where there's external access
  • Priority service, so you're first in the queue
  • Covers every property you own

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Common questions

Do you charge a call-out fee?

No. The call-out is $0, and you get up to three written options before any work starts, so you decide with the price in front of you.

Where do you work?

Melbourne, Geelong, Canberra and Ballarat, and the suburbs and towns around each. Pick your region above to see the local team.

Are you licensed and insured?

Yes. Victoria licence 45661, ACT licence 20211237, and fully insured. Every plumber's registration is on their profile so you can check them yourself.

What's your guarantee?

A 10-year workmanship guarantee on our work, and 15 years on the Fix-It Right Care Plan.

Can I pay it off?

Yes. With Fix-It Now Pay Later you get 12 months with no interest and no repayments.

Will my call be answered at night?

Yes, your call's answered any time, day or night. We'll work out how urgent it is and get you booked for the next available plumber.

Looking for a plumber?

Get it looked at for $0. Get three repair options. Get it Fixed For Good.

Real, licensed plumbers and honest options, so you can fix the problem once and get on with your life.

Rough day? A real plumber is a tap away.

Call nowBook online