Plumbing Fixed For Good, not fixed for now.
Licensed plumbers across Melbourne, Geelong, Canberra & Ballarat.
Family-owned since 2007. The plumber who works out what's wrong is the one who fixes it, and he stays with your job from start to finish until it's done properly.
- $0 call-out
- Three written quotes, every job
- 10-year workmanship guarantee
Find your local team
We're local in four regions, with a crew you'll see often. Pick yours to see the team, the jobs and the local detail.
Melbourne
Thousands of jobs across the city, the suburbs and the Peninsula.
Melbourne teamGeelong
More than 2,000 jobs across Geelong, the Bellarine and the Surf Coast.
Geelong teamCanberra
More than 2,000 jobs right across the territory and Queanbeyan.
Canberra teamBallarat
Hundreds of jobs across Ballarat and the goldfields.
Ballarat team
What every job comes with
$0 call-out. We come out and look things over. If you don't go ahead, you don't pay.
Three written quotes. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.
Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.
Fix-It Now - Pay Later
12 months, no interest, nothing to pay
Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.
*Eligible jobs. Terms, conditions and credit approval apply.
What we fix
Blocked Drains
Cleared, then fixed at the cause so it stops coming back. CCTV, jetting and relining, priced side by side.
Blocked DrainsHot Water
Repairs and replacement, sized to your household. Fixed today, nothing to pay for 12 months.*
Hot WaterLeak Detection
Hidden leaks found and quoted upfront, then repaired so they stay repaired.
Leak DetectionBurst Pipes
$0 call-out, three quotes on the spot, and a repair done properly the first time.
Burst Water PipesToilet Leaks
We fix the cause, not the part. Pressure checked so the next valve lasts.
Toilet LeaksDripping Taps
Washers, cartridges and worn seats replaced, and the pressure checked so the drip stays gone.
Dripping TapsGas Plumbing
Licensed gas fitting for heaters, hot water and cooktops.
Gas LeaksDrain Relining
Cracked drains repaired from the inside, no trench across your yard. Camera footage before and after.
Drain Relining
Specialist drain repairs, not just another clear
When a drain keeps blocking, clearing it over and over never fixes the cause. We camera the line, find what's actually wrong, and where the pipe itself is damaged we reline it, with no digging where we can manage it. The blockage stops coming back. It's the kind of work a lot of plumbers send on to someone else, and it's work we do ourselves.
We specialise in homes
Fix-It Right is a residential plumbing business, and that's on purpose. We're not trying to be everything to everyone. Homes are what we do all day, every day, from heritage terraces to brand-new builds, so we know the pipework, the common faults and the quirks of houses in your area. Doing one thing properly is how the job gets done right the first time.
The same plumber, start to finish
The plumber who comes out and works out what's wrong is the one who fixes it, and he stays with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.
Why fixing it right actually saves you
Money.
Pay for the fix once, not a bit at a time forever. No second call-out, no third. A leak nobody finds shows up on the water bill every quarter until someone finds it.
Time.
One visit, not another day off work. Not another four-hour window waiting at home. Not another stranger walking through the house.
Damage you can't see.
Water that keeps coming back sits in the floor, the frame and the plaster. Mould behind a wall costs more than the plumbing ever did. Finding the real cause early keeps a small job small.
Why we train, and why it shows up at your door
Training is the one thing we really specialise in. A plan before the van leaves. Parts organised. Tools repaired the week they break. Nobody sent to a job they haven't been shown how to do. Work checked the first time. Prepared people do work they're proud of, get home on time and stay, and that's what a 10-year guarantee is actually made of: someone still standing behind it in year seven.
Backed, and easy to check
A 10-year workmanship guarantee on our work (15 years on the Fix-It Right Care Plan).
Licensed and insured. Victoria 45661, ACT 20211237. Every plumber's registration is on his profile, so you can check him yourself on the register before he arrives.
Members of the Nexstar Network, an international group that sets the training standard we work to.
Who's coming to your home
Jack
Plumbing Team LeaderWith us since 2020
Jack did a great job on a major pipe reline over several days. Also tidied up the front yard and replanted lawn where excavation occurred. Easy to deal with, reliable, highly recommended.
Jack has a loving family with two labradors and a baby on the way. He has over 10 years experience in the plumbing industry and is always committed to doing the best he can. He loves his footy and keeping fit.
Thane
PlumberWith us since 2023
Thane was our plumber at mums place and did an amazing job
I am pursuing further studies in plumbing to develop and refine my skills. I enjoy the diversity that comes with plumbing. When I am not at work I like fishing, motorbike riding and jet skiing, and travelling and camping with family and friends.
Conrad
PlumberWith us since 2025
Top-notch plumbing service! We had Conrad from Fix-It Right Plumbing visit today, and he was absolutely fantastic! A true professional, he provided excellent service and solved our plumbing needs efficiently. From the friendly and helpful communication with the girl on the phone to the exceptional work on-site, everything was top-notch. The pricing was fair and transparent, making the entire experience stress-free. If you're in need of reliable and high-quality plumbing, this team is the one to call. Highly recommended!😀👍
Conrad has a range of knowledge in plumbing, specialising in urgent repairs for homes. Conrad prides himself on assisting his customers to the best of his ability, and always arrives with a smile on his face.
Mitch
PlumberWith us since 2021
Mitch was great. Gave me all the options Was patient and considerate of the dogs ensuring they didn’t get out. Let me know when he was going down the street to get anything he needed. Left the house and garden clean. Thanks heaps mate. Great service. Great customer care and I’m loving my new loo
Mitch loves playing sports and is an avid Melbourne supporter in the AFL. He loves the challenge of finding and solving people's plumbing problems and making sure our customers are left pleased.
Lachie
PlumberWith us since 2025
Lachie was a great help today diagnosing our blocked stormwater drains. Would recommend
Lachie comes from a background in plumbing home maintenance and loves dealing with customers day to day. In his spare time he enjoys the great outdoors, and recently spent 6 months in Whistler on a working holiday.
Adam
PlumberWith us since 2017
Adam thanks so much your knowledge and support was appreciated. Rachael thanks for all of your support and communication. Kind regards Brooke
Adam has a young family and enjoys photography. He also has a keen interest in cars. Adam is an experienced qualified plumber who has a flair for leak detection with a 100% strike rate when finding hidden water leaks.
Riley
PlumberWith us since 2026
We had Riley perform several plumbing tasks for us and he was very proficient explaining everything he was doing as he went along. Also he was such a friendly young man.
Riley is one of our hardworking plumbers, known for his keen attention to detail. He enjoys helping customers out of sticky situations by providing practical, effective solutions and going the extra mile. Outside of work, Riley is a passionate Essendon supporter and lifelong drummer who enjoys tackling challenging motocross trails.
Ben
PlumberWith us since 2024
Recommended - good experience and reliable Ben advised us when he would arrive, was spot on time and explained everything thoroughly without any prssure. Very proffessional and clean - did a great job!
Ben comes from a background of domestic new home plumbing and moved into maintenance to expand his skill set. He is also currently studying further for plumbing. Away from work he is an avid Brisbane Lions supporter and footy fan, and spends time with his partner and close friends.
Cailem
PlumberWith us since 2026
Cailem was an experienced plumber and efficient and friendly and I was more than satisfied with the excellent work he did.
Jarryd
Plumbing Team LeaderWith us since 2021
Jarryd was very helpful and did a great job. His communication was outstanding, always keep in us in the loop. Overall very satisfied with the result and would highly recommend services to others.
Jarryd enjoys keeping fit and going to the gym, watching Essendon and Formula 1. He also has a passion for cooking and photography. Jarryd has over 10 years of plumbing maintenance experience and loves the diversity of plumbing.
Brady
PlumberWith us since 2024
We had an issue with our tempering valve. We called Fixitrightplumbling. There was a scheduling issue, other than that, Brady did a fantastic and professional job, cleaned up well. Fantastic job.
Brady enjoys maintenance plumbing and the challenges that come with it. No task is too hard. He also enjoys making customers happy with the work that he provides. Outside of plumbing he enjoys camping, motorbike riding and travelling with his wife.
Jared
PlumberWith us since 2025
Jared was amazing. Was able to explain the damage to my pipes and promptly fix it ☺️
Jared comes with many years of plumbing experience in residential and commercial plumbing systems, and is committed to delivering high quality service to every job he undertakes. In his spare time he loves the gym, playing footy, and coaching women's cricket.
Ryan
PlumberWith us since 2023
Highly recommend Ryan. He was prompt, communication was excellent and his advice was honest and clear.
Ryan's into the gym and keeping active, the outdoors, and a trip to the cinema, and he's a keen follower of sport with a real interest in muscle cars. On the tools he likes the variety of maintenance plumbing, no two days the same rather than the same tasks on repeat, and he enjoys getting to know our customers, understanding what they need and helping them out. Most of all, Ryan takes pride in fixing a job properly so it stays fixed.
Gerry
Plumbing Team LeaderWith us since 2025
Gerry did a great job, was super friendly, and patiently explained things I didn't understand. My mother was happy with the job.
Gerry has vast experience in solving plumbing maintenance problems, and strives to be the best plumber in Canberra. He is super friendly and always arrives with a smile on his face.
Josh
PlumberWith us since 2026
Josh is a legend, did a great job.
Josh is a passionate plumber who loves the trade and the chance it brings to solve real problems for people every day. He takes pride in delivering practical, reliable solutions while keeping things light hearted with his sense of humour. Outside of work, Josh has a strong passion for motorsport and can often be found around cars or at the track. When he is not on the tools he enjoys camping, 4x4 adventures and the outdoors.
What people say after we've been
The person behind the name
“If something's worth doing, it's worth doing right.”
Richie learned that from his dad in a shed in Langwarrin, spent four years welding food-grade stainless where a weld is either right or it isn't, and started the business in 2007 with an ad in the local paper and a ute he set up himself. In 2015 he renamed it after his dad's rule: Fix-It Right. Every plumber on the team still trains with him weekly.
Read Richie's story
The Fix-It Right Care Plan, for your home
For homeowners who'd rather stay ahead of plumbing problems than wait for the next one. 10% off every job, a 15-year workmanship guarantee, and a home and drain inspection every year, so the small things get caught before they become big ones.
- 10% off all plumbing work, labour and parts
- A 15-year workmanship guarantee, up from our standard 10
- An annual home safety inspection
- An annual drain inspection, where there's external access
- Priority service, so you're first in the queue
- Covers every property you own
For plumbers
Sick of being pushed to the next job?
Our plumbers will tell you the thing they like most about working here is the thing customers like most: nobody rushes you off a job. We back you to triple test everything before you leave, because that's the only way it stays fixed.
A team leader from day one. Your go-to for every question, on the tools and off.
The Fix-It Right Service Call™ in your first week. How to run a call start to finish so nothing gets missed.
Weekly training, run by Richie. Real jobs, real problems, every week.
Triple test before you leave. Always. Nobody will ever tell you to skip it.
Nobody pushes you to the next job. The job you're on is the job that matters.
Helpful guides
Quick, practical things worth knowing before you need us.
Plumbing Mistakes Homeowners Should Avoid in 2026
Most of us don’t think about our plumbing until something goes wrong. It’s easy to develop habits that seem harmless but slowly create bigger problems. As we step into 2026, let’s take a look back at the small plumbing mistakes many households made in 2025, and leave them behind for good. Changing a few habits…
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How Much Does Hot Water System Installation Cost?
Replacing or upgrading a hot water system is one of the more significant plumbing decisions homeowners face. Whether switching out a failing unit, sizing up to meet demand or converting to a more energy-efficient system, understanding the true cost of installation is a critical part of the purchase. Installation prices in Australia vary widely with…
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How to turn your water off
So you suspect you have a water leak in your home? You may have a really high water bill, some signs of water pooling in your front yard or even water spurting out under your kitchen sink cabinet. You could have a burst water pipe. So what should you do? Before you even call a…
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Common questions
Do you charge a call-out fee?
No. The call-out is $0, and you get up to three written options before any work starts, so you decide with the price in front of you.
Where do you work?
Melbourne, Geelong, Canberra and Ballarat, and the suburbs and towns around each. Pick your region above to see the local team.
Are you licensed and insured?
Yes. Victoria licence 45661, ACT licence 20211237, and fully insured. Every plumber's registration is on his profile so you can check him yourself.
What's your guarantee?
A 10-year workmanship guarantee on our work, and 15 years on the Fix-It Right Care Plan.
Can I pay it off?
Yes. With Fix-It Now Pay Later you can spread the cost, with up to 12 months to pay.
Will my call be answered at night?
Yes, your call's answered any time, day or night. We'll work out how urgent it is and get you booked for the next available plumber.
Looking for a plumber?
Get it looked at for $0. Get three quotes. Get it Fixed For Good.
Licensed plumbers across Melbourne, Geelong, Canberra and Ballarat, and honest options, so you can fix the problem once and get on with your life.