Highly recommend Fix It Right Plumbing. They responded quickly to my call, and their tradesman Corey was very friendly, efficient, and professional. Before commencing the job he provided a cost that I think was very competitive and he completed the work to my complete satisfaction.
Response from Fix It Right Plumbing
G'day Steven, Thank you very much for your kind words. It was an absolute pleasure meeting you and I’m truely glad I could be of help. If you ever need me again, feel free to reach out. Kind regards, Corey
Fix-It Right Plumbing
Response from Fix It Right Plumbing
Thanks you John for taking the time to leave such a positive review. We strive to give our customers a great service. If you have any work in the future that needs attention, we would be more than happy to help. Kind regards, Joseph
Fix-It Right Plumbing
Great service and friendly team.
Response from Fix It Right Plumbing
Hey Alex, Thank you so much for your fab 5-star review 🙂 We're very fortunate to have such a great team here at Fix-It Right Plumbing. We're so pleased our serviced lived up to your expectations and that you no longer have to worry about your plumbing problem. Here to help any time you need. Thanks again, Claire
Fix-It Right Plumbing
We found Fit it Right plumbing through Google and we were happy that we did. Joseph and the team were extremely easy to deal with. Joseph was honest and provided the right recommendations for us. Can not recommend these guys enough. A pleasure to deal with.
Response from Fix It Right Plumbing
Thank you for your kind review Matt. We try and work as a team to make the whole process easy for our customers. We are so happy that we could help and look forward to helping you with any other plumbing problems in the future. Kind regards, Joseph
Fix-It Right Plumbing
Highly Recommended Daniel and his team! We have some very complicated plumbing issues in a house we recently moved to, Daniel done a very detailed analysis on everything throughout the house and provided different options for us to consider. Very impressed with their service and professional advise. Most of the other plumbers attended previously left and never return to solve our problems. Will definitely recommend Fit It Right to our families and friends! 🙂
Response from Fix It Right Plumbing
Thanks kitty! I love hearing how happy a customer is! I’m so glad you feel comfortable in your new home after getting a complete inspection done! If there’s anything you need, we will always be there for you. Take care, Daniel
Fix-It Right Plumbing
We are impressed with how quickly Fit It Right got back to us when we reached out regarding a severe water leakage underneath our house. Joseph is a star! He was very professional and knowledgeable from the get go. He explained the potentially causes for the leakage, the options/steps and costs involved. I definitely recommend him and will be going to this company for any future plumbing issues going forward! Good stuff and thanks very much Joseph!!
Response from Fix It Right Plumbing
Thank you so much for your kind review. Getting in under houses to fix Leaks is our bread and butter even for a big fella like myself. If you have any future plumbing needs in the future, please feel free to contact us. Kind regards, Joseph
Fix-It Right Plumbing
Response from Fix It Right Plumbing
Hey Wihan, Thanks heaps for the review. Hope you’re enjoying your new cooktop, kitchen mixer and taps out at your home in Skye. Looking forward to helping you out with any of your future plumbing needs.
Cheers, Michael
Fix-It Right Plumbing
Many thanks to Daniel for replacing my hot water system I was very happy with the work done and for explaining the process to me. I am so happy that you took away the old one and left my small yard so clean and tidy. I am very impressed with the prompt attention to my initial call, for keeping to your stated timeframe and most of all Daniel is very courteous, polite and a gentleman.
Response from Fix It Right Plumbing
Thanks so much Faye. You deserve nothing but the best service. All of our customers do. I’m so glad you trusted us to take care of your problems before they were much bigger headaches. If you need anything again, you know we will be right here for you. Cheers, Daniel
Fix-It Right Plumbing
Corey again did an superb job this time. Not until the old water heater was dismantled that we found a large cavity in the external wall that was left behind in the installation of the old heater as well as the messy piping layout. It’s a tedious and difficult task to have everything fixed but Corey showed his professionalism and expertise during the process. Not only had he completed the installation of a new water heater and properly realigned all the pipes, he also worked hard in coming up with good solution in covering the cavity with a nice-looking cement sheet. It took him a long time to have the whole job completed but he never complained about it. He finished it with excellent workmanship. I have no hesitation to recommend your company to friends and family.
Response from Fix It Right Plumbing
Thanks for the review Angus! Really appreciate it mate. Definitely had a win today bringing that Aquamax back to life! Hope you get plenty of years from it now fingers crossed. So good to hear you are happy with us and if you ever have any dramas, absolutely give us a call and we will sort you out. Cheers, Corey
Fix-It Right Plumbing
I called up today and spoke to a lovely lady, I explained the concern with my Mums shower and she advised that someone could go out today and inspect, explained how everything would work. I received a call from Mitch when he was at mum's,he explained everything and gave a very reasonable quote, he had the whole job done before the time he was even booked to arrive. Thank you Mitch, so professional, punctual and polite. 💯 Recommend Mitch and this company. Thank you.
Response from Fix It Right Plumbing
Hi Kristen, thank you for the amazing feedback you’ve given. You and your Mum were both a pleasure to work with and I’m happy we could fix your shower concerns. Reach out again if you have ever have any future plumbing problems as we are always here to help. Thanks again, Mitch
Fix-It Right Plumbing
Overall Rating / 844 Total Reviews
Out of
5 Stars
I have some bad experiences before even with RACV home assist, but Fix It Right, did it very professionally. Their employee Adam was flawless from client experience, non-pushy explanations and most importantly his patience in making the customer at ease. He had all the equipment and I would have him come back for a cup of tea. They are that good.
Response from Fix It Right Plumbing
Chris this is an absolute ripper of a review thank you so much for sharing your experience. Adam also informed me that you do not usually leave reviews for companies you use so this is extra special. Adam is very professional and courteous and we are consistently getting really encouraging feedback about him, we are very fortunate to have him as part of our team and are again very grateful for you taking the time to write him an awesome review. Cheers
Great guys. I got an incredibly quick reponse time and they're great at helping you in any way they can. Quite willing to negotiate financial strifes, which saved my skin ngl. Also highly professional and friendly which is always a plus.
Response from Fix It Right Plumbing
Thanks for the wonderful feedback Lewis. We are really glad that Chris could get your hidden water leak and repair sorted. Because we quote upfront, it lets you choose what option best suits you and your finances and we don't proceed until you give us the go ahead so your in full control and as you know we also have interest free terms as well which can be very helpful especially in urgent situations like yours. Thanks again Lewis
Adam is great and helpful. Excellent service of the inspection for our property. Highly Recommend!
Response from Fix It Right Plumbing
Cindy we really appreciate your feedback on our plumber Adam. Adam is a great plumber and loves to make the whole experience easy and stress free, we are very lucky to have such a wonderful team on board. Thanks for your recommendation
Dave from Fix It Right is professional at his job and competent. He was in no way condescending & didn’t make me (as an older woman) feel like a goose. I would strongly recommend anyone to call & use this plumbing service. Thanks again Dave.
Response from Fix It Right Plumbing
Thank you JMD for your review of Dave. Dave is a great communicator and has a lot of patience when dealing with all our customers. As a team, we always ensure that no matter what your understanding is of plumbing, we always make sure you understand what we are doing and why (before we start) which makes you feel comfortable and at ease and we don't start work until you are completely happy. This makes for a much better experience
Daniel was incredibly patient with all the questions I had. He explained everything clearly and even suggested things I could do in the future myself to keep the costs down. Thank you.
Response from Fix It Right Plumbing
So glad Daniel could take care of several plumbing jobs in the one visit Manisha. It is great too when we can help out local's in Carrum Downs as well. Daniel is very patient and understanding and will always ensure you feel in control and understand exactly what needs to be done and why. Thanks for the great feedback
Had a leaking pipe and Dave provided us with a perfect solution. He went above and beyond for us.
Response from Fix It Right Plumbing
Thanks for your great feedback Kevin. We really glad that Dave got your burst water pipe sorted quickly and easily. Hidden leaks can be very tough but Dave is very determined and is also equiped with the very best leak detection gear which means he can find them quickly. Thanks for your recommendation
James was able to sort my plumbing issues, he was punctual and called half an hour before arrival.
Response from Fix It Right Plumbing
Thanks Emily for your review of our plumber James. As our longest standing plumber, James really understands great customer service and is fully committed to all of our customers. It's great to get feedback like this it really does give the whole team a big boost. Thank you
Thanks Daniel.
Response from Fix It Right Plumbing
Thanks Thin for your feedback, really glad Daniel could get all your jobs done in one visit
1. Response time just plainly incredible. I rang up with a non-urgent issue Wednesday 5 pm, Dave was in front of my door 8 am Thursday. 2. All work was quoted up front and explained why it is needed, no surprises. 3. Great quality work in record time, Dave ended up fixing two long-outstanding issues and two preventive maintenance issues, all in record time but still good solid quality work; Dave double and triple checked all of his work to full satisfaction. 4. From my first call to the handshake at the end: friendly service. 5. Warmly recommended. 🙂
Response from Fix It Right Plumbing
Franz this would have to come close as our best review yet. Thank you for being so descriptive in your feedback, it is incredible to get such a positive review like this. You have accurately described the very essence of why we are in business and why we do what we do. Dave is a real asset as well to our business because he also believes in great customer service. Thank you for such a wonderful review Franz, this is very humbling
Customer service over the phone was great. James was amazing and so helpful. He explained everything he was doing and the quality was fantastic! Will use again!
Response from Fix It Right Plumbing
Thanks for your great feedback Kelly and we are glad James could get your tap ware installed for you in your home in Patterson Lakes. James is very thorough and always keeps you informed through the whole process. James is a great personality to have around and we are very fortunate to have him on our team
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